Centrelink Age Pension Support for Older Australians | Succor
Gentle, step-by-step guidance to help you or your loved ones navigate Centrelink’s Age Pension process with confidence.
We also assist with other Centrelink services — just ask.
Succor provides factual and general information only. We do not offer personal financial advice.
- “Kind, respectful, patient.”
- “Plain-English explanations.”
- “Email-first, no pressure.”
Centrelink shouldn’t feel this hard.
Long wait times. Confusing forms. Unclear rules.
If you or your family are feeling lost trying to apply
for the Age Pension – you’re not alone
In fact:
- Over 40% of applicants say the experience is frustrating or hopeless
- 82% of people need help but still feel unsupported
Succor is here to change that.
Real help from real people.
We walk you through the Centrelink Age Pension process – clearly, calmly, and without overwhelm.Whether you’re applying yourself or supporting a parent, our personal, concierge-style.
support helps you:
- Understand what Centrelink needs
- Avoid common mistakes and delays
- Feel confident you’re doing it right
Simple, supportive, step-by-step
1
Book an email introduction
Tell us your situation and timelines. We’ll advise the next best step.
2
We prepare everything together
We’ll outline the documents and details you’ll need and walk you through the steps.
3
You lodge with confidence
You’ll know exactly what to do and when. Ongoing support if needed.
Succor provides factual and general information only. We do not offer personal financial advice.
Clear support, tailored to you
Whether you're just starting, helping a parent, or unsure where you stand, we can help.
Who We Help
- Pre-retirees and retirees (60–70)
- Adult children supporting their parents
- Anyone unsure if Age Pension or CSHC is right for them
"You don’t have to figure it out alone."
Age Pension Support
We help you understand eligibility basics (age, residency, means testing), what documents you’ll likely need, and what to expect after lodging. Our goal is for you to feel clear, prepared, and supported.
Commonwealth Seniors Health Card (CSHC) Support
A valuable option for those not eligible for the Age Pension. We help you understand the income-tested criteria, what to prepare, and how it compares to the Age Pension.
Quick Compare: Age Pension vs CSHC
A simple, plain-English snapshot to help you understand the key differences.
| Item | Age Pension | CSHC |
|---|---|---|
| Purpose | Income support payment | Access to concessions/benefits card |
| Test | Means-tested (income & assets) | Income-tested only (no assets test) |
| Typical audience | Eligible retirees | Those not eligible for Age Pension |
Simple, transparent pricing
No surprises. No confusion. Just support.
Non-complex
(Individual)
$500
One-time fee
Non-complex
(Couple)
$800
One-time fee
Ongoing Support
$25
Per month (optional)
What’s non-complex vs complex?
Non-complex covers straightforward income and assets (e.g., savings, Australian super/pensions). Complex cases involve trusts, companies, SMSFs, foreign pensions, multiple properties, or business assets. For complex situations, we’ll provide a tailored fixed fee upfront.
Succor provides factual and general information only. We do not offer personal financial advice.
Frequently Asked Questions
Do you offer financial advice?
Can you guarantee an Age Pension or CSHC outcome?
Can you help if I don’t use computers much?
How do I contact you?
Let's make Centrelink simple.
Start today with a simple, no-pressure email. We’ll reply within 1-2 business days to see how we can help.